Welcome to the new MistyMate:

Terms of Use

Changes in Terms of Use

MistyMate.com reserves the right, at its sole discretion to change, modify, add or remove portions of its Terms of Use at any time without notice. For this reason, we encourage you to review these Terms of Use whenever you use this Site.

Use of Intellectual Property

All materials and information featured at the MistyMate.com website including all logos, images, photographs, text and any other materials (collectively referred to as “Contents”) are exclusive to MistyMate.com and are intended for personal, non-commercial use. Any reproduction, publication, transmission, distribution, display, modification, creation, sale or participation in any sale of the Contents of MistyMate.com in any way, in whole or in part are strictly prohibited without the written permission of Misty Mate, Inc. No entitlement or interest of any materials is transferred to you as a result of gaining materials from Misty Mate, Inc. following the written permission to use specific materials from MistyMate.com from Misty Mate, Inc.


Misty Mate, Inc. encourages customers to send feedback regarding areas of existing business to better accommodate their needs. Please note any comments, feedback, suggestions or other correspondence (collectively referred to as “Submissions”) submitted to MistyMate.com or Misty Mate, Inc. are and will remain the property of MistyMate.com without any recognition or compensation to you. Upon sending your Submission, you agree that MistyMate.com and Misty Mate, Inc. retain the right to use that information at its own discretion. For your protection, please do not send any Submissions that may contain confidential information or any other intellectual property.

MistyMate.com, Misty Mate, Inc. and Misty Mate representatives alike do not accept any Submission of external ideas for advertising campaigns and other marketing promotions, new products, product enhancements or developments, product names or ideas for other product uses outside of their conventional use. This policy is to protect any intellectual property and creative ideas as well as to prevent any potential misunderstandings or disputes if Misty Mate products or promotions seem similar to those ideas Submitted to Mistymate.com, Misty Mate, Inc. or a Misty Mate representative. Please understand if you choose to submit your idea to MistyMate.com, Misty Mate, Inc., or any Misty Mate representative, you agree that the Submission will become and remain the property of MistyMate.com and Misty Mate, Inc. without any recognition or compensation to you. Upon sending your Submission, you agree that MistyMate.com and Misty Mate, Inc. retain the right to use that information at its own discretion.

General Disclaimers

As the manufacturer, Misty Mate, Inc. reserves the right to modify its pricing and/or product offering at any time.

All billing and shipping information must be truthful and accurate. Providing any untruthful or false information is a breech of the Terms. Misty Mate, Inc. reserves the right, at its sole discretion, to refuse or cancel any order for any reason. If, for any reason, you would like to cancel your order, you must notify Misty Mate, Inc. prior to seasonal shipping cut-off times. Failing to do so will result in order fulfillment. Please see Sales Policy for further details.

Some situations may result in a pending order including lack of product availability, inability to complete the sales transaction and other inaccuracies or errors regarding the information supplied during the checkout process. We may also require additional information be provided prior to approving any order. A Misty Mate representative will contact you if your order is pending. If your order remains in pending status without any contact with Misty Mate for more than ten (10) business days, Misty Mate retains the right to cancel the order without further notice. If any funds have been charged prior to cancellation, Misty Mate will issue a refund based only on the original payment method in which the order was placed.


By using MistyMate.com or contacting Misty Mate, Inc., you agree that any personal information submitted to MistyMate.com and/or Misty Mate, Inc. may be used exclusively by Misty Mate, Inc. The information customers are required to submit is not shared, distributed or sold in any way. However, this information may be used for commercial purposes.

Any information submitted to MistyMate.com will be routed through the Internet. The proper precautions have been taken to relieve any potential compromises in the safety and security of MistyMate.com. However, please be sure to take your own personal precautions in order to prevent identity theft.

Implied Agreement to Terms of Use

As a result of personal dissatisfaction with this website, its content or with any of the terms described in this policy, please discontinue using this website. By using this website, it is implied that you have read, agree and will adhere to its policies.